Support

How Do I Cancel My Order?

  • Great question. We're sad to understand that you would like to cancel your order, but MoxieLash is always happy to take this request. We can only cancel orders that have not been shipped out of our warehouse already.
  • Any orders that have already been shipped out cannot be cancelled as these orders cannot be recalled back to the warehouse. Please reach out to our support team, at support@moxielash.com, for more assistance in this matter.