Free Shipping on orders over $100

How do I view my point balance?

We make it easy for you to check your balance for your accrued points. You can always check your point balance by looking at the top bar that is on every single page. That way, if you spend your MoxieLash cash, or if you earn more, you can always log in and see exactly how much MoxieLash cash you have available.

Remember, the more activities you do with MoxieLash Rewards Loyalty Program, the more points you will gain. You can save your points or redeem them at any time. Our MoxieLash cash is good for items like our magnetic lashes, magnetic eyeliner and more. We made our perks so good that you’ll want to share it with your bestie, your mom, and your entire social media community.


You can check out our MoxieLash Rewards Loyalty Program to see exactly what points you can gain for doing different activities. We’ve made earning MoxieLash Cash fun and rewarding so that you can get exactly what you want.


Some of the best ways to gain more MoxieLash Cash is simply by telling a friend about how much you love your magnetic lashes, what style is your favorite, and then using your unique link so that we can track it. You can also share what you love about MoxieLash on social media like Facebook, Instagram, and even Twitter so that you can gain more points that way too.


We suggest doing as many MoxieLash Cash earning activities as possible so that you can earn as many points as possible. We want you to get the most out of our Loyalty Rewards Program so that you have more product to be obsessed with. Even better, we have more MoxieLash magnetic lashes coming soon for you to check out and earn points towards, so, you don’t want to miss out!


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Frequently asked questions

HOW LONG WILL THE EYELINER & THE EYELASHES LAST ME?
WHAT’S IN THE EYELINER & IS IT BAD FOR ME?
WHEN WILL I RECEIVE MY ORDER?
WHAT IF I DON’T LIKE MY ORDER?

HELP TOPICS

Questions answered by specific topic

MoxieLash Usage & Care

  • How do I use my MoxieLashes?
  • How do I take off my MoxieLashes?
  • How do I clean my MoxieLashes?
  • Can I wear mascara with my MoxieLashes?
  • How do I make my MoxieLashes last longer?

Shipping and Deliver

  • How do I get FREE shipping?
  • When Will My Products Ship?
  • How long will it take to get my products?
  • Will I receive a purchase confirmation email?
  • Will I receive a shipping confirmation email?
  • Can I do Express shipping?
  • Where will my products be delivered?

Payments & pricing

  • I have a question about billing:
  • Can I cancel or modify my order?
  • Return & Exchange Policy:
  • Order changes & requests

returns and exchange policy

  • Do I have to pay for the shipping of my return or exchange?
  • May I return or exchange my MoxieLash product without contacting you or getting an RMA?
  • When will I receive my exchange?
  • When will I receive my refund?
  • How do I initiate a return or exchange?
  • Why are MoxieLash Magnetic Lashes non-returnable if used?
  • What is the return/exchange period?
  • Can I return or exchange my order?

Rewards Program

  • What happens if I leave and decide to join again?
  • How do I leave the program?
  • Can I use my points during checkout?
  • I referred a friend but didn't earn any points!
  • I completed an activity but didn't earn points!
  • Why did my account balance go down?
  • What happens if a friend I refer cancels or returns their order?
  • What do the 'approved', 'pending' and 'cancelled' statuses mean?
  • Do the points expire?
  • Is there a limit to the number of points I can earn?
  • How do I redeem my points?
  • How do I view my point balance?
  • How do I earn points?
  • Who can join?
  • What is the Moxielash Rewards Loyalty Program?

CONTACT US

If you still have any questions, please email us at info@moxielash.com

We respond to every email within 24 hours! We will be happy to help you.