Why is my payment not going through?

val yakovchik @ 2019-04-07 03:09:24 -0700
Be sure that your billing information entered matches the information on file for your method of payment like your address. Also, be sure that there are no extra spaces or special characters in the entry fields.

You can also make sure that you are using the payment methods that we accept for debit and credit cards like Visa, Mastercard, and American Express.


We want to make your buying experience here at MoxieLash as seamless and stress-free as possible. If you are having any issues with your payments going through, please contact us at info@moxielash.com, and we will get back to you within 24 hours.


Have you seen our MoxieLash Method page yet? If you just purchasing your first set of MoxieLash magnetic lashes, make sure that you see how to apply your eyeliner and lashes properly. It’s really important that you take care of your magnetic lashes so that they last the full 30 uses. A few tips to keep in mind is to make sure that you don’t sleep in your lashes, and that you avoid getting makeup on them. Another trick is to use our MoxieLash Olive Oil infused Q-Tips to remove any built up magnetic eyeliner from the magnets on the lash band. Also, put your lashes back into the packaging they came in for safe keeping.  


You’re going to love our MoxieLash products so much that you’ll come back for more. Did you know that you can earn MoxieLash Cash every time you make a purchase with us? You can also earn points just for liking MoxieLash on Facebook and Instagram. Cool, right?


We want you to know how much we value you as a customer, so we do what we can to make you feel taken care of. Check out our MoxieLash Rewards Loyalty Program for more details.