FREE HALLOWEEN LASH ON ORDERS OVER $110+

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    ONLINE RETURN POLICY

    Online Return Policy

    MoxieLash is committed to ensuring your safety and satisfaction. To maintain these high standards, we have a strict policy of not accepting returned items. If you receive a damaged item in your order, please send us a picture immediately of your item(s) at support@moxielash.com.

     

    Damaged and defective products are covered under our 30-day, money-back guarantee in which affected customers have the choice of receiving a replacement product sent out at no additional charge or having their purchase amount for the damaged or defective product(s) refunded. Please note that original shipping costs are non-refundable. 

     

    Exchanges: If for any reason you are not completely satisfied with your purchase, MoxieLash accepts exchange requests within 7 days of order delivery. Exchanges are limited to once per order. Only items of the same type are eligible for exchange. If the items in the exchange request are not equal in price, the customer is responsible for the price increase. Please note that free gifts are non-exchangeable. 

     

    Once you are ready to proceed, a customer support associate will be ready to assist you at support@moxielash.com or via live chat. For faster service, please have your order number available.


    FREQUENTLY ASKED QUESTIONS

    WHAT IS YOUR RETURN & EXCHANGE POLICY?
    HOW LONG DOES SHIPPING TAKE?
    WHAT IS THE DIFFERENCE BETWEEN DIFFERENT MOXIELASH MAGNETIC LASH STYLES?
    HOW LONG DO THE MOXIELASH PRODUCTS LAST?
    WHAT’S IN THE EYELINER & IS IT BAD FOR ME?
    WERE YOU REALLY THE FIRST MAGNETIC EYELINER ON THE MARKET?
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