Support

What are the shipping details?

  • Once your order is shipped out of the warehouse, your courier will confirm the tracking information within their system. From there we’ll email you your tracking information so you can keep up to date with your order as it gets closer to your doorstep!
  • We print every shipping label exactly as it's entered on our website. Please be sure to double check your shipping address before completing your order to ensure that your package is shipping to the right location. If you believe that your address may be incorrect, please reach out tosupport@moxielash.com, direct message, or call a support agent and we'll be happy to verify or correct this information for you. We cannot correct any addresses once an order has been processed. Please reach out to us as soon as possible for any corrections.
  • Shipping costs:
    • Domestic: $5.95
    • International: $9.95
    • MoxieLash is not responsible for customs fees determined by government regulations.
  • The couriers we use to deliver your packages are through DHL, USPS, and local post for international orders. All couriers are independent agencies and are not operated under or by MoxieLash. These agencies conduct their own businesses within their own standards and abide by their own rules and regulations.