Why didn’t I earn Moxie Rewards points on my purchase?

Aaron Miller @ 2022-10-27 18:55:47 -0700

Sorry you’re having issues! There are different reasons why a purchase may not have earned points. The most common reasons are:

You checked out as a guest! Make sure you log in before checking out so we can apply points to your account.
You returned your purchase! Please note that you will only receive points for items you purchase and do not return. Points are pending until 30 days after purchase.
You shipped your items to locations outside of the United States! As stated in the Terms and Conditions, you will not earn points for shipments made outside of the U.S.

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