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These terms and conditions is a legal agreement between MoxieLash and you ("affiliate"). By signing up to be an affiliate in the MoxieLash Affiliate Program ("program") you agree to be bound by the following terms and conditions. Please ensure that you read them carefully before signing up.
Program - The affiliate program as set out on the Site and is governed by this Agreement
Agreement - the contents of the contract between MoxieLash and the Affiliate in respect to the Program
Link - a HTML link provided to the Affiliate to link the Affiliate's website to the Site
Affiliate - Party who agrees to take part in the Program
Site - www.moxielash.com website
1. The Agreement
1.1. An Affiliate must provide full legal name, valid address, e-mail address and any other information requested in order to create an Affiliate account.
1.2 An Affiliate must have a valid PayPal address to receive commission payments and include this on their profile during registration.
1.2. MoxieLash reserves the right to update and change the Terms from time to time without notice.
1.3. Any modifications or changes to the Program shall be subject to these terms.
1.4. You may not use the Program for any illegal or unauthorized purpose.
Violation of these terms and conditions may result in suspension of your rights to be an Affiliate and result in lost commissions and/or removal from the Program.
2. Modification of MoxieLash affiliate program terms and conditions
MoxieLash reserves the right to modify or otherwise change the terms of the agreement at any time. In the case of any modifications of the terms and conditions in this agreement, it is up to the affiliate to stay updated on the terms of this agreement as MoxieLash may change terms without notice from time to time. If the affiliate doesn't accept any modification, the affiliates option is to end the agreement.
3. Affiliate account
In order to enter the Moxielash Affiliate Program (Provided by Refersion), the affiliate needs to create a log-in and password. From this account the affiliate is able to track and view sales, and receive commission payments.
4. Legitimate methods of advertising
4.1. Affiliates are permitted to use links, discount codes, any related banners, or text advertisements provided by MoxieLash Affiliate program.
4.2. Affiliates are not permitted to promote any non-affiliate program related materials, such as coupon codes provided in customer newsletters, codes provided to other affiliates, any promotional codes, or codes received from any source other than directly from the MoxieLash affiliate program.
4.3. The promotion should include the offer, discount code, link provided by MoxieLash affiliate program and expiration date.
4.4. Affiliates must remove invalid codes and banners.
4.5. Affiliates are permitted to promote their coupon code and link on their personal social media platforms only and must not share this information on any MoxieLash social pages.
4.6 Affiliate coupon codes and links are not to be promoted on third party websites such as coupon databases.
4.7. Any sales that have been generated through improper promotion, will result in loss of commission.
4.8. Affiliates may not advertise any other brand of magnetic lashes or magnetic eyeliner whilst enrolled in the MoxieLash affiliate program. Should the affiliate wish to advertise another brand of magnetic lashes or magnetic eyeliner, the affiliate is responsible for ending the partnership with MoxieLash by sending an e-mail. Should MoxieLash find that the affiliate is promoting another brand of magnetic eyelashes or magnetic eyeliner during the Affiliate term with MoxieLash without receiving prior notification by e-mail, this may result in suspension of your rights to be an Affiliate and result in lost commissions and/or removal from the Program.
4.9. MoxieLash reserves the right to take legal action against Affiliate that commits fraud.
5.1. Affiliates receive a commission for sending authorized sales via links provided by MoxieLash Affiliate Program. The customer must make a purchase by clicking the link on affiliate's website within 30 days of the initial click-through.
5.2. The commission is based on product that is sold. Payments are made once an affiliate reaches minimum of $50 of commissions required for a payout
5.3. The commission structure applies to all of MoxieLash products unless otherwise stated.
5.4 Payout rates may be changed and they can be viewed by logging into affiliate's account.
5.5. It is affiliates responsibility to determine if the payout for the link provided has been discontinued.
5.6. Refunded payments do not qualify for commission fee.
5.7. The commission is paid only on links that can be tracked and reported by MoxieLash affiliate program systems. In order for systems to track the referral, the customer must have cookies enabled.
6. MoxieLash Obligations
MoxieLash agrees to undertake the following obligations:
6.1. Providing initial MoxieLash PR Box and quarterly MoxieLash press sample
6.2. Providing the affiliate with promotional material, such as links, coupon codes, banners and any other graphic materials.
6.3. Payment processing, cancellations, returns and other related customer service for MoxieLash for the purpose of business.
6.4. Tracking the amount of sales generated through the affiliate’s’ link and all social media content via tags and mentions.
6.5. Processing all orders for MoxieLash products placed by following the affiliate's link.
7. Copyrighted material
Affiliate is responsible for ensuring that product descriptions and images comply with all applicable copyright, trademark, data protection, any intellectual property right or any other applicable law. MoxieLash will not be responsible if an affiliate uses another party's copyrighted material in violation of law.
8. Affiliate Obligations
8.1 Affiliates are required to post on their social media platforms on a monthly basis the following content: minimum 1 Instagram story (2+ frames) or minimum 1 in-feed post.
8.2 Each post must contain the tag @moxielash on the photo and in the caption, plus the hashtag #moxielashpartner, in order for MoxieLash to track all content created.
8.3 Affiliate must be following @MoxieLash
8.4 Failure to follow affiliate obligations may result in affiliate content being overlooked and potential removal from the program.
8.5 If affiliates are unable to complete content, they may contact the MoxieLasg affiliate manager for assistance and provide reasoning.
8.6 Affiliate removal will take place if affiliates fail to oblige with content requirements set forth in this agreement.
9. The License
9.1. MoxieLash can use content created on social media platforms, website, ads. Influencer will always be credited.
9.2 MoxieLash grants to the Affiliate a non-exclusive, non-transferable, revocable right to access MoxieLash site though the link in accordance with the terms of this agreement and in connection with the promotional materials provided and authorized by MoxieLash.
9.3. Both parties agrees not to use other's materials in any manner that is misleading, disparaging or in any way portrays the party in a negative light.
9.4. Affiliates cannot modify or change any materials provided by MoxieLash in any way.
9.5. Any inappropriate use of the promotional material may be cause for immediate termination of the agreement.
MoxieLash will not be liable to the Affiliate for the defects in the service, interruptions in the accessibility to the service, loss of data on the information handling system or viruses, loss of profits, loss caused by any third party deleting, removing, deactivating or tampering with the Affiliate tracking service or other consequential loss of whether arising from neglect or breach of contract.
The term of the agreement starts upon MoxieLash affiliate program acceptance of affiliate's application and can be terminated by either party. Affiliation can be ended with or without cause at any time, by giving the other party notice of termination in the form of e-mail. Upon the termination of the agreement, the affiliate will remove all links to MoxieLash website, as well as all banners and graphic images provided under the Program.
CAN I WEAR OTHER MAGNETIC LASHES WITH YOUR PRODUCTS?
Absolutely! Our eyeliner works with any & all magnetic lashes!
HOW LONG WILL THE EYELINER & THE EYELASHES LAST ME?
The MoxieLash Magnetic Eyeliner is reusable up to 100 times. Your lashes, with proper adoration, will last you up to 30 times. That means each lash set could be worn everyday for a month! Wow!
WHAT’S IN THE EYELINER & IS IT CRUELTY FREE?
The MoxieLash Magnetic Eyeliner is 100% FDA certified & cruelty free. The added ingredient that makes the eyeliner work is iron powder.
Princeton Consumer Research independently studied the effects of prolonged magnetic lash use in healthy female subjects, and not a single adverse reaction was found. Having Magnetic and iron contents near your eyes productes no long term negative consequences.
Our internal tests as well as our customers have confirmed that our products do not damage the natural lash line like typical adhesives, extensions and growth serums do.
CAN I WEAR YOUR LASHES IF I HAVE ALOPECIA OR HAVE UNDERGONE CHEMOTHERAPY?
Yes! We have many customers who use our MoxieLash products as the solution for their hair loss. The lashes do not need to adhere to your eyelashes - but instead adhere to the liner on your lid.
WHAT ARE THE LASHES & YOUR BRUSH MADE OF?
Our different lash styles are made out of different material. For example, while our classy lash is purely synthetic for a totally natural look, our Sassy & Flashy lash come in faux mink to create a bold & dramatic look. Classy & sassy come with 3 magnets. Flashy comes with 5 magnets.
Our brush is made from plastic fiber.
WHEN WILL I RECEIVE MY ORDER?
All of our orders are dispatched out of our warehouse within 24 hours. Shipping usually takes about 3 business days to deliver from the time it was dispatched out.
what if I don’t like my order
No problem! If for any reason you are unsatisfied with your purchase, you are protected by our 30 day money back guarantee. Please contact firstname.lastname@example.org for return instructions.
CAN I USE OTHER EYE MAKEUP WHILE WEARING MOXIELASH?
Yes! Moxie lashes are used interchangeably with just about any makeup look you can fathom.
While we do not recommend applying mascara on your MoxieLash, feel free to apply mascara on your natural lashes to blend with MoxieLash.
Feel free to go about your normal eye makeup routine from eyeshadow, eyebrow pens and glitter. We would love to see the looks you come up with using our lashes. Feel free to show us by tagging our Instagram @MoxieLash in your photos, and hash tagging #Moxiebabe. We’d love to feature what you come up with!
HOW DO I REMOVE & CLEAN MY LASHES?
Our lashes make removal so easy! To remove your lashes, grab the false eyelash as close to the eyelid as possible, starting at the inner corner of your eye and then pull them away from the eyelid.
Our eyeliner can be removed with Micellar water or any makeup remover with oil.
If you get any makeup on your lashes - you can also use a small amount of makeup remover or a makeup wipe to clean your lashes.
We do not recommend putting mascara on the lashes to extend their lifetime.
HOW CAN I MAKE SURE THAT MOXIELASH FITS MY EYESHAPE?
Moxie Lashes come in 3 different styles to accommodate different eye shapes. Each lash is designed to fulfill a need. Our lashes also come with multiple magnets, giving you the opportunity to cut the lashes down into smaller sections so you have full control.
For example, our Flashy lash is our only lash that comes with 5 magnets. Cut it down into 4, 3 or even 2 magnets. Our classy is intended for more of a natural look while our sassy intends to give you just the right amount of sass with 3 magnets and its more bold, wispy look.
We have the right lash for everyone & the possibilities are endless!
WHERE ARE YOUR PRODUCTS MADE?
Our factory is located in China. It's not easy to find a manufacturing partner that feels like a natural extension of your own business. Our factory has all the right attributes: it utilizes bright spacious facilities, modern methods, provides comfortable conditions and convenience for local communities. Our full time staff work closely with our factory to assure rigid standards of quality, environment and safety.
CAN I PERFORM RECREATIONAL ACTIVITIES?
All kinds of recreational activities can be enjoyed while wearing your MoxieLash lashes. Whether you want to maintain your look at the gym, hiking, or even riding a bike! If you’d like to go swimming, we strongly suggest removing them before you get in the water.
ARE MOXIELASH PRODUCTS SAFE FOR MY EYES?
Yes! We’ve been in business for close to a year with THOUSANDS of customers and we’ve never had any issues. In fact, Princeton Consumer Research independently studied the effects of prolonged magnetic lash use in healthy female subjects, and not a single adverse reaction was found. Rest assured that MoxieLash has officially been deemed safe for everyday use. Of course, as with any new product, people with pre-existing eye conditions should consult their doctor before using MoxieLash.
CAN I WEAR MOXIELASH WITH GLASSES?
Absolutely! So many of our MoxieLash community wears glasses and love their lashes.
I’M INTERESTED IN DISTRIBUTING MOXIE LASH, WHO SHOULD I CONTACT?
Please click here to be directed to our wholesale submission page.
I’M INTERESTED IN INFLUENCER AND BLOGGING OPPORTUNITIES, WHO SHOULD I CONTACT?
Please email us at email@example.com for blogging and influencer opportunities/inquiries.
WHY IS MOXIE DIFFERENT?
There is no one that cares more about YOU and your lashes than we do. We are committed to your safety and security. It’s important for us to make you feel confident, adored and loved as a woman. We’ll never stop listening to your stories and your challenges and adjusting our products to fit your needs. Moxie is devoted to YOU.
How do I cancel my order?
All orders are processed within 24 hours or less. If you would like to edit or cancel your order, you can contact us at support@MoxieLash.com within 30 minutes of order placement to cancel your order.
How do I contact customer service?
To contact customer service, please send us an email to firstname.lastname@example.org and our amazing customer service team will be happy to assist!
My tracking number is not showing any information.
All customers receive tracking information via email as soon as it is available. In many cases USPS will have delayed tracking updates, approximately 24-48 hours from the original scan of your shipment. You can always send us an email to email@example.com if you require assistance with tracking your order.
Do you ship internationally?
At this time we only ship to the US & Canada.
Our policy lasts 30 days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
To assure you receive your refund, please use a trackable mail service, we will not be responsible for lost or missing packages. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To return or exchange your item, please send us an email to firstname.lastname@example.org
Once the best resolution for return has been provided, you will then receive instruction on the next steps to return or exchange your item. If return is required, upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.