The MOXIE INSIDER CLUB rewards you for shopping with us. Every 1000 points gets you $10 in MOXIE REWARDS to shop on MOXIELASH.com.
The MOXIE INSIDER CLUB is available to US residents who are at least 18 years old at the time of enrollment. All communications will be in English and the currency value will be in USD.
Yes! The MOXIE INSIDER CLUB is free to join. There is no cost and no credit card application. Just provide your full name, email address, and agree to the LOYALTY CLUB terms and conditions.
You earn points on merchandise you buy and don't return on MOXIELASH.com. Points will be applied to your account 30 days from the date that your order ships. Taxes, fees, services (including shipping, gift wrap), gift certificates, and the coupon amount applied to a purchase do not qualify for points.
Once you earn 1000 points, you can redeem your points for $10 in MOXIE REWARDS to shop on MOXIELASH.com.
When you are logged in to your MOXIE account, your MOXIE REWARDS are automatically available to you at checkout. At Checkout, click "Redeem" under the "MOXIE REWARDs" section.
Yes. Moxie Rewards expire six months from the date they are issued. The expiration date is stated under Points & Rewards history under your Moxie Insider account for your convenience.
There are several reasons you might not have earned points on a purchase. The most common reasons are: You checked out as a guest. Make sure you log in before checking out so we can apply points to your account. You returned your purchase. Please note that you will only receive points for items you purchase and do not return. Points are pending until 30 days after purchase. You shipped your items to locations outside of the United States. As stated in the Terms and Conditions, you will not earn points for shipments made to these destinations.
All points earned from the item, including bonus points, will be deducted from your account when merchandise is returned that was originally purchased using your account. It is possible your account could have a negative balance after merchandise is returned.
Not at this time. Points are earned on purchases you've made while logged into your account and cannot be transferred to other accounts. Your membership can only be associated with one MOXIE INSIDER account. Points earned on multiple accounts will not be combined.
If you are a Prestige Rewards Level Moxie Insider you will be given double point days to use during special online events. For example, Prestige Rewards Level Members would receive six points per dollar instead of three points per dollar spent on qualifying purchases during a special event. Your points will automatically be applied so keep an eye out for those emails and sit back and watch the points roll in.
You have been placed into a level based on your year-to-date spend at MOXIELASH.com. Your eligibility for higher levels is based on your calendar year net spend.
Every time you achieve a new level, you still receive the benefits of all the preceding levels.
Your level and benefits are good for the calendar year in which you qualify and the following full calendar year. After that, you must requalify. For example, if your year-to-date net purchases exceed $150 by December 1st, 2020, you'll receive Premium benefits through December 31st, 2021. If your net spend in 2021 exceeds $500, you will requalify for Prestige benefits. MOXIE reserves the right to alter or discontinue the program at any time, at which point you will no longer be able to accrue points and your benefits will no longer be valid. REWARDS already issued will be valid for 6 months from the date they are issued.
Benefits including MOXIE REWARDS and points will expire if we end the MOXIE INSIDER CLUB. We reserve the right to disqualify any person from participating, or cancel your participation in the MOXIE INSIDER CLUB if we believe you are violating the Terms and Conditions, reselling products, manipulating the program, making excessive returns, engaged in fraud, abuse of rewards privileges or other conduct inconsistent with the program's intent, or for any other reason we deem necessary based on our sole discretion. If your account is cancelled or you opt out of the Loyalty Club, you forfeit any unused MOXIE REWARDS as well as all MOXIE POINTS that have not been redeemed.
