LEGAL PURCHASE AGE
If you are under the age of 18 and a resident of California or subject to the laws of the State of California, please contact us via the email address below in order to exercise your right to have us disclose or remove any personal identifying information. If you are under the age of 18 and a resident of California or subject to the laws of the State of California, we do not use your personal information for any third-party purpose.
Basically, if you’re under 18 years old, ask your parents or guardian before ordering please.
TYPE OF INFORMATION COLLECTED
The following information is provided by MoxieLash Inc to enable our online visitors to be fully informed of our Privacy Policies. The Site collects certain information when you interact with the Site. For example, the Site may collect "Personal Information" which is data that can be used to identify an individual, as defined by applicable law. Personal information does not include pseudonymous data or data that cannot be used to identify you personally (for example, the country, browser, or ISP through which you are connecting to the Site). We may collect pseudonymous data. The following is a list of data that we may collect and process about you:
Information that you provide by filling out forms on the Site. This includes information you provide when you order from the Site; subscribe to any services offered on the Site including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion sponsored by MoxieLash; complete a survey; or report a problem with the Site;
Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site;
Any information you may provide when you contact us or send us a correspondence;
Details of any transactions you carry out through the Site including the placement of any orders by you; and
Details of your visits to the Site including, but not limited to, your computer's IP address in order to provide us with information that helps us learn about your browser and operating system, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.
We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order. We do not view or save your credit card or debit card information.
Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
Basically, we obtain some personal information from you for the purpose of your orders.
Basically, we use “cookies” to make your online experience as best as possible.
HOW PERSONAL INFORMATION MAY BE USED
MoxieLash may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you order from MoxieLash, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails from time-to-time we will use the information you provide to promote the products and services via email. We do collate information about site traffic, sales, wish list, and other commercial information but do not share this information with any third parties. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:
Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
Unaffiliated service providers with whom MoxieLash may subcontract, including website hosting companies, fulfillment companies and other third party service providers;
The prospective seller or buyer of MoxieLash’s business or assets, including where MoxieLash or substantially all of MoxieLash’s assets is acquired by a third party, or any other successor-in-interest or assign of MoxieLash, in which case personal data held by it about its customers will be one of the transferred assets;
Basically, we use your personal information only for what is necessary and never share with those who shouldn’t see it.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You are solely responsible for any User Content that you submit. You are legally liable for the User Content that you submit including, for example, material protected by copyright, trademark, patent or trade secret law or other proprietary rights laws without permission of the author or owner or subject featured in such submission, or defamatory comments.
You grant to MoxieLash the worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your uploaded User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on its webpages, social media pages operated by the Licensed Parties, promotional e-mails and advertisements, and in other marketing, promotional and advertising initiatives, in any media now or hereafter known.
You hereby represent and warrant that (i) you own all rights in and to your User Content, (ii) if the User Content is subject to third party proprietary rights, you have all necessary licenses, rights, consents, and permissions to publish the User Content you submit and to grant the rights granted herein, including permission from all person(s) appearing in your User Content; (iii) you are not a minor, (iv) you are legally entitled to post the User Content, and the Licensed Parties’ use of your User Content as described herein will not violate the rights, including but not limited to copyright, trademark, privacy, publicity or other proprietary rights, of any third party or any law, and (v) the User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive. You hereby release, discharge and agree to hold the Licensed Parties, and any person acting on their behalf, harmless from any liability related in any way to the Licensed Parties’ use of your User Content.
MoxieLash reserves the right to remove any User Content from the Site, the Brand properties and the Services at any time, for any reason. If you believe User Content residing on the Site or the Services infringes a copyright, please refer to our Copyright Policy below.
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
You are a Data Subject as to information that you transmit via the Websites, and a Data Subject as to your own information that you transmit via the Websites, within the meaning of the GDPR. Any Data Subject may contact the GDPR Data Protection Officer at:
You may contact the GDPR Protection Officer at any time if you have questions about the way we handle your data. You may also contact the GDPR Protection Officer in order to exercise any of your rights, including your “right to be forgotten,” under the GDPR.
We will follow instructions received from our you pertaining to your rights under the GDPR or any other similar law. You are a “Data Controller” within the meaning of the GDPR. With respect to personal data, we follow instructions that we receive from you, including your instruction to provide you with a machine-readable copy of all information about you that we store or process, and including your instruction to us to “forget” such information, unless those instructions are (i) legally prohibited or (ii) require material changes to the Websites or any of our products or services. In addition, we will reasonably support any Data Controller in addressing requests from other Data Controllers or regulatory authorities regarding our processing of personal data. If we cannot comply with an instruction or if there is a user-billable cost to comply with the instruction, we will promptly notify you.
To process personal data, we and our sub-processors will only use personnel who are bound to observe data secrecy under the Data Protection Law. We will use the appropriate technical and organizational measures in such circumstances.
CALIFORNIA SUPPLEMENTAL DATA PRIVACY NOTICE
Discover our “Try Before You Buy” program for the Perfx Serum Foundation, aimed at improving your online shopping experience for makeup products. Here’s how it works:
- Product Delivery: We’ll send you a full-sized Perfx Serum Foundation, charging an upfront shipping fee, which is nonrefundable. You might also notice a temporary preauthorization for the order amount on your payment method.
- Payment Preauthorization: Your chosen payment method may undergo a temporary hold for the full purchase price, affecting your available balance.
- Product Selection: Keep the products you love during the 14-day trial. Afterward, you’ll be charged for what you keep. Return any unwanted products within 14 days at no cost.
- Easy Returns: For returns under our ‘Try Before You Buy’ program, a self-serve option is not available. To initiate the return process, please reach out to our Support team [insert email]
- 14-Day Trial Customers: Customers who participate in our 14-day trial program are opting out of the 30-day money-back guarantee. The 30-day money-back guarantee will no longer apply to them, and the extended return period does not apply to 14-day trial customers.
(iii) Try Before You Buy
Under our “Try Before You Buy” program, you authorize us to charge your chosen Payment Method immediately for a nonrefundable shipping fee and the full price of any product(s) not returned or exchanged within 14 days following delivery. We may retain your credit card information on file for this period and do not require further authorization for unreturned products. Products purchased after this period are not eligible for refunds. Preauthorization may temporarily affect your Payment Method’s available balance. Any auto-replenishment subscription tied to a returned product during this period will be canceled.
This program is available for your initial purchase of the applicable product, upon completing a qualifying quiz. It allows up to two returns/exchanges, must be placed separately from other purchases, and is available for deliveries to and returns from the U.S. and Canada.