Free Shipping on orders over $100
If you require more assistance, please contact us by emailing firstname.lastname@example.org, and you will receive a response within 24 hours.
Basically, by using MoxieLash, you agree to all the terms on this page.
COPYRIGHTS, TRADEMARKS, AND CONTENT
The entire content published on this Site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.moxielash.com. Copyright 2019, MoxieLash, , Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Site for the sole purpose of placing an order with www.moxielash.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this Site is strictly
prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.
All trademarks, service marks and trade names of www.moxielash.com used in the Site are trademarks or registered trademarks of MoxieLash, Inc.
You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights relating to the content as herein described, including MoxieLash software and all HTML and other code contained in this Site, shall remain at all times vested in MoxieLash , Inc and/or are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the content only as expressly authorized by MoxieLash and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. MoxieLash tries to ensure that the information on this site is accurate and complete. We do not warrant that the Site’s Content is accurate, error-free. Your use of the Web Site is at your risk. Without limiting the foregoing, everything on the Web Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. MoxieLash reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that MoxieLash is not liable to you or any third party for any such withdrawal.
Opinions expressed on the Site and MoxieLash YouTube Page are the personal opinions of the authors and do not reflect the views of MoxieLash By posting you agree to be solely responsible for the content of all information you contribute. You also grant to MoxieLash a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail email@example.com. MoxieLash reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.
Basically, please respect our content copyrights and trademarks; we are super happy to share our content with you so please don’t claim it as your own. If anything is wrong, please email us at firstname.lastname@example.org.
ELIGIBILITY TO PURCHASE AND ORDER
The purchase of merchandise through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the province of Ontario.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the Site’s terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Stripe, Shopify, or MoxieLash’s designated merchant services provider which designation shall be at MoxieLash’s sole discretion, and who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.
By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where MoxieLash feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
MoxieLash offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once stock has been delivered to us. Your rights regarding Advance Purchase are the same as those for any other purchase at the Site.
Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.
Basically, we have the right to check that your payment is legally allowed. Also, if you pay for an item that is out of stock, we’ll keep in touch about the details.
CHANGES TO TERMS
CHANGES TO PRODUCTS AND PRICES
Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, sales tax may be charged on orders shipped to New York State, California State, Texas State and Delaware State. No other tax or import duty will be applied to orders shipped within the USA.
We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.
While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without MoxieLash being held accountable for such inaccuracies or errors.
SECURITY & PAYMENT
Your financial & identity protection is our most important priority. That is why we process all payments through Stripe & Shopify,, which is one of the safest & most secure payment processing systems in the world, or through any other payment processor that MoxieLash in its sole discretion designates.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Stripe & Shopify, a secure online payment gateway that encrypts your card details in a secure host environment. We will not store your credit/debit card details on our systems as Stripe & Shopify processes it independently of MoxieLash. Stripe & Shopify ensured all transactions will be fully encrypted and only used to process card transactions which you have initiated. To help ensure that your shopping experience is safe, simple and secure MoxieLash and Stripe & Shopify uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
Basically, your financial transactions with us are at the highest level of safety possible on the internet. We don’t see or keep your billing information.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
Basically, promotion codes cannot be exchanged for cash.
DUTIES AND TAXES
All prices indicated on this Site do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by MoxieLash, Inc.
Basically, all customs and duties are not charged by us, it’s your country’s government.
GENERAL LEGAL TERMS
Confidentiality: You understand that MoxieLash grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. MoxieLash reserves the right to revoke these exceptions either generally or in specific cases.
Class Action Waiver: THESE TERMS AND CONDITIONS CONTAIN A CLASS-ACTION WAIVER. BY USING THIS WEBSITE OR PURCHASING OR USING ANY MOXIELASH PRODUCTS OR SERVICES, OR SUBMITTING ANY COMMUNICATIONS TO (INCLUDING ORDER INFORMATION OR CUSTOMER ACCOUNT CREATION INFORMATION) TO MOXIELASH, YOU WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST MOXIELASH AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY. TO THE EXTENT EITHER PARTY IS PERMITTED BY LAW OR COURT OF LAW TO PROCEED WITH A CLASS OR REPRESENTATIVE ACTION AGAINST THE OTHER, THE PARTIES AGREE THAT: (I) THE PREVAILING PARTY SHALL NOT BE ENTITLED TO RECOVER ATTORNEYS’ FEES OR COSTS ASSOCIATED WITH PURSUING THE CLASS OR REPRESENTATIVE ACTION (NOT WITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT); AND (II) THE PARTY WHO INITIATES OR PARTICIPATES AS A MEMBER OF THE CLASS WILL NOT SUBMIT A CLAIM OR OTHERWISE PARTICIPATE IN ANY RECOVERY SECURED THROUGH THE CLASS OR REPRESENTATIVE ACTION.
Basically, unplanned things can happened – we do our best daily to stay awesome and we are not responsible due to unforeseen circumstances.
RESOLVING YOUR CONCERNS
Basically, we’re always happy to hear from you!
Should you have any other questions, feel free to e-mail us at email@example.com. We're here to help!
CAN I WEAR OTHER MAGNETIC LASHES WITH YOUR PRODUCTS?
Absolutely! Our eyeliner works with any & all magnetic lashes!
HOW LONG WILL THE EYELINER & THE EYELASHES LAST ME?
The MoxieLash Magnetic Eyeliner is reusable up to 100 times. Your lashes, with proper adoration, will last you up to 30 times. That means each lash set could be worn everyday for a month! Wow!
WHAT’S IN THE EYELINER & IS IT CRUELTY FREE?
The MoxieLash Magnetic Eyeliner is 100% FDA certified & cruelty free. The added ingredient that makes the eyeliner work is iron powder.
Princeton Consumer Research independently studied the effects of prolonged magnetic lash use in healthy female subjects, and not a single adverse reaction was found. Having Magnetic and iron contents near your eyes productes no long term negative consequences.
Our internal tests as well as our customers have confirmed that our products do not damage the natural lash line like typical adhesives, extensions and growth serums do.
CAN I WEAR YOUR LASHES IF I HAVE ALOPECIA OR HAVE UNDERGONE CHEMOTHERAPY?
Yes! We have many customers who use our MoxieLash products as the solution for their hair loss. The lashes do not need to adhere to your eyelashes - but instead adhere to the liner on your lid.
WHAT ARE THE LASHES & YOUR BRUSH MADE OF?
Our different lash styles are made out of different material. For example, while our classy lash is purely synthetic for a totally natural look, our Sassy & Flashy lash come in faux mink to create a bold & dramatic look. Classy & sassy come with 3 magnets. Flashy comes with 5 magnets.
Our brush is made from plastic fiber.
WHEN WILL I RECEIVE MY ORDER?
All of our orders are dispatched out of our warehouse within 24 hours. Shipping usually takes about 3 business days to deliver from the time it was dispatched out.
what if I don’t like my order
No problem! If for any reason you are unsatisfied with your purchase, you are protected by our 30 day money back guarantee. Please contact firstname.lastname@example.org for return instructions.
CAN I USE OTHER EYE MAKEUP WHILE WEARING MOXIELASH?
Yes! Moxie lashes are used interchangeably with just about any makeup look you can fathom.
While we do not recommend applying mascara on your MoxieLash, feel free to apply mascara on your natural lashes to blend with MoxieLash.
Feel free to go about your normal eye makeup routine from eyeshadow, eyebrow pens and glitter. We would love to see the looks you come up with using our lashes. Feel free to show us by tagging our Instagram @MoxieLash in your photos, and hash tagging #Moxiebabe. We’d love to feature what you come up with!
HOW DO I REMOVE & CLEAN MY LASHES?
Our lashes make removal so easy! To remove your lashes, grab the false eyelash as close to the eyelid as possible, starting at the inner corner of your eye and then pull them away from the eyelid.
Our eyeliner can be removed with Micellar water or any makeup remover with oil.
If you get any makeup on your lashes - you can also use a small amount of makeup remover or a makeup wipe to clean your lashes.
We do not recommend putting mascara on the lashes to extend their lifetime.
HOW CAN I MAKE SURE THAT MOXIELASH FITS MY EYESHAPE?
Moxie Lashes come in 3 different styles to accommodate different eye shapes. Each lash is designed to fulfill a need. Our lashes also come with multiple magnets, giving you the opportunity to cut the lashes down into smaller sections so you have full control.
For example, our Flashy lash is our only lash that comes with 5 magnets. Cut it down into 4, 3 or even 2 magnets. Our classy is intended for more of a natural look while our sassy intends to give you just the right amount of sass with 3 magnets and its more bold, wispy look.
We have the right lash for everyone & the possibilities are endless!
WHERE ARE YOUR PRODUCTS MADE?
Our factory is located in China. It's not easy to find a manufacturing partner that feels like a natural extension of your own business. Our factory has all the right attributes: it utilizes bright spacious facilities, modern methods, provides comfortable conditions and convenience for local communities. Our full time staff work closely with our factory to assure rigid standards of quality, environment and safety.
CAN I PERFORM RECREATIONAL ACTIVITIES?
All kinds of recreational activities can be enjoyed while wearing your MoxieLash lashes. Whether you want to maintain your look at the gym, hiking, or even riding a bike! If you’d like to go swimming, we strongly suggest removing them before you get in the water.
ARE MOXIELASH PRODUCTS SAFE FOR MY EYES?
Yes! We’ve been in business for close to a year with THOUSANDS of customers and we’ve never had any issues. In fact, Princeton Consumer Research independently studied the effects of prolonged magnetic lash use in healthy female subjects, and not a single adverse reaction was found. Rest assured that MoxieLash has officially been deemed safe for everyday use. Of course, as with any new product, people with pre-existing eye conditions should consult their doctor before using MoxieLash.
CAN I WEAR MOXIELASH WITH GLASSES?
Absolutely! So many of our MoxieLash community wears glasses and love their lashes.
I’M INTERESTED IN DISTRIBUTING MOXIE LASH, WHO SHOULD I CONTACT?
Please click here to be directed to our wholesale submission page.
I’M INTERESTED IN INFLUENCER AND BLOGGING OPPORTUNITIES, WHO SHOULD I CONTACT?
Please email us at email@example.com for blogging and influencer opportunities/inquiries.
WHY IS MOXIE DIFFERENT?
There is no one that cares more about YOU and your lashes than we do. We are committed to your safety and security. It’s important for us to make you feel confident, adored and loved as a woman. We’ll never stop listening to your stories and your challenges and adjusting our products to fit your needs. Moxie is devoted to YOU.
How do I cancel my order?
All orders are processed within 24 hours or less. If you would like to edit or cancel your order, you can contact us at support@MoxieLash.com within 30 minutes of order placement to cancel your order.
How do I contact customer service?
To contact customer service, please send us an email to firstname.lastname@example.org and our amazing customer service team will be happy to assist!
My tracking number is not showing any information.
All customers receive tracking information via email as soon as it is available. In many cases USPS will have delayed tracking updates, approximately 24-48 hours from the original scan of your shipment. You can always send us an email to email@example.com if you require assistance with tracking your order.
Do you ship internationally?
At this time we only ship to the US & Canada.
Our policy lasts 30 days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
To assure you receive your refund, please use a trackable mail service, we will not be responsible for lost or missing packages. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To return or exchange your item, please send us an email to firstname.lastname@example.org
Once the best resolution for return has been provided, you will then receive instruction on the next steps to return or exchange your item. If return is required, upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.