Please review our Returns and Exchanges policies in our help center. If your product meets the criteria, email support@moxielash.com to proceed.

• Domestic orders typically take up to 8 business days from when they were placed to be delivered (depending on where you are located). 
• Expedited orders deliver in 4-6 business days once dispatched to the courier from the warehouse. 
• International orders are typically delivered within 6-8 weeks pending customs and weather conditions (depending on where you are located).
• Due to covid-19, all couriers are experiencing delays affecting all delivery times for customers worldwide. We are monitoring this closely to ensure that customers are receiving their products are quickly as possible during this pandemic.